Privacy Policy

This Privacy Policy explains how SpellPix ("we", "our", or "us") collects, uses, discloses, and protects your personal information when you use our platform and services. This policy complies with applicable laws such as the LGPD (Brazil) and GDPR (EU).

1. Information We Collect

We may collect personal information you provide directly, such as your name, email, and payment details. Automatically collected data includes your IP address, browser type, and usage behavior through cookies and similar technologies.

2. Legal Basis and Use of Information

We process your data based on legal grounds including consent, contractual necessity, legal obligation, and legitimate interest. Your information is used to deliver and improve services, process payments, communicate, ensure security, and comply with legal requirements.

3. Sharing of Information

We do not sell your personal information. We may share it with trusted service providers such as payment gateways, hosting platforms, and analytics tools, who are contractually required to safeguard your data.

4. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze site usage, and display relevant ads. You can disable cookies through your browser settings or by withdrawing your consent where applicable.

5. Data Retention

Your personal data is retained only as long as necessary for the purposes stated, unless a longer period is required by law or for legitimate interests like fraud prevention or compliance.

6. Your Rights

You have the right to access, correct, update, restrict, or delete your personal data. You can object to certain processing activities or request data portability. To exercise these rights, please contact us.

7. Withdrawal of Consent

Where consent is the legal basis for processing, you may withdraw your consent at any time by contacting us or adjusting your cookie preferences.

8. Data Security

We apply technical and organizational measures to protect your information. However, no digital transmission method is 100% secure, and we encourage you to use caution online.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has submitted personal data, please contact us immediately.

10. International Users

If you are accessing our services from outside Brazil, be aware that your data may be transferred to servers in jurisdictions with different data protection standards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to revisit this page periodically. Updates will be posted here with a revised effective date.

12. Data Protection Officer (DPO)

In accordance with LGPD, we have designated a Data Protection Officer (DPO) who is responsible for overseeing privacy practices. You can contact our DPO using the information below.

13. Contact

For any questions, requests, or concerns regarding this Privacy Policy, please contact us at: contact@spellpix.com. You may also reach our DPO through this same email.